Who we are
Urban Issues London Ltd
134 Hawes Lane, West Wickham, Kent BR4 9AF
Company Registration No.: 07491715 | VAT No.: GB106544042
Our website address is: https://www.urbanissues.co.uk
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you send a message via our contact form your contact details and message will be stored on our web-server and emailed to us in order for us to respond to your message. You can also opt-in to us contacting you in the future by Email, Telephone or SMS.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use analytics to capture information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. This data helps us to understand and analyse how well the website performs and where it needs improvement.
Who we share your data with
We don’t as a rule share or sell your data to any other third party, however third parties may have access to and visibility of your personal data, for example our website developers and administrators may also be able to see and edit that information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.