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Privacy Policy

Who we are

Urban Issues London Ltd
Unit 3 11a Crescent Road Beckenham Kent BR3 6NF
Company Registration No.: 07491715  |  VAT No.: GB106544042
Our website address is: https://www.urbanissues.co.uk

 

What personal data we collect and why we collect it

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

If you send a message via our contact form your contact details and message will be stored on our web-server and emailed to us in order for us to respond to your message. You can also opt-in to us contacting you in the future by Email, Telephone or SMS.

Cookies

We use cookies on our website to store small pieces of information and to help us make the website function properly. To find out more – please read our Cookie Policy.

 

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

We use analytics to capture information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. This data helps us to understand and analyse how well the website performs and where it needs improvement.

Who we share your data with

We don’t as a rule share or sell your data to any other third party, however third parties may have access to and visibility of your personal data, for example our website developers and administrators may also be able to see and edit that information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

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